Description
GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
LifeSG team aims to spearhead the digital transformation of government. We are a team of technologists in GovTech that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting-edge tools. Our team aims to improve lives by empowering change with the right technologies and better user experience.
As a UX designer, you will work with our scrum team and other government agencies to inform product and design decisions. You will get to influence the digital experience of the agency's e-services. This will involve having good interpersonal skills, sharp analytical mind, and astute design judgement. You will work closely with our designers, engineers, business analysts, and product managers to continuously deliver features for transforming citizen experience and improving agency efficiency.
What to expect Within your first month, you will have understood the overall product strategy, done a stock take on the UX status of the project, and contributed design screens for concurrent active sprints. By the end of 3 months, you should have run an inception, gathered requirements, co-created with stakeholders and scrum team, tested, prototyped, and shipped at least one new feature to the product backlog. After 6 months, you will have led research efforts to identify at least one opportunity for the product to grow or proposed enhancements for the existing tracks, in collaboration with designers, engineers, and product managers.
What we are looking for
- Product and user-centric mindset
- A desire to serve the public through the use of technology
- Ability to grasp the use case and come up with task flows in a short span of time
- Ability to drive product solutions that service the goals of both users and stakeholders
- Collaborative and understanding that co-creating a product with the team and stakeholders will have a higher chance of it being the best product
- Finding the quickest route to design, test, and ship a design prototype to 'prove' a concept
- Being agile and lean
- Being data-driven, with experience in user research, to use data to justify design decisions
- Analysing user feedback and activity, and iterating the design to enhance user experience
Technologist at work
- Translating user research into design recommendations and findings
- Tackling complex tasks and transforming them into intuitive, accessible, and easy-to-use designs
- Being meticulous and possessing good problem-solving skills
- Frontend development knowledge is a bonus
Strategist at heart
- Working well with your scrum team and agencies to strategize the product direction together
- Good organisational, presentation, and listening skills
- Being flexible, a team player, solving problems, and contributing to the UX and product team's success
Preferred (Additional Requirements)
- At least 4-5 years of professional experience in product design, working on end-to-end delivery
- Experience in Agile and UX development environment will be an added advantage
- Previous experience leading a team in UX design will be an added advantage
What We Offer
- Collaborative and creative work environment
- Competitive salary and benefits package, including opportunities for professional growth and development
- Work environment that is fully supportive of self-improvement and personal/professional development