Description
The Senior Associate, Compliance Advisory role at Chime partners with various teams to provide compliance guidance as a second line of defense. Responsibilities include advising on complaint-management requirements, reviewing complaint-handling processes, and recommending remediation. The role also involves providing compliance advisory support for new and existing products, identifying compliance considerations, and translating complex compliance requirements into practical guidance.
Key responsibilities:
- Advise on complaint-management requirements and regulatory expectations
- Review and remediate complaint-handling processes and procedures
- Develop and refine complaint procedures, guidance, and training materials
- Provide compliance advisory support for new and existing products
- Identify and mitigate compliance risks
- Collaborate with cross-functional teams, including Compliance, Legal, and business partners
- Analyze data and trends to identify emerging risks and opportunities for improvement
- Present compliance findings and recommendations to business partners and stakeholders
Requirements:
- 5+ years of compliance experience in fintech, banking, or financial services
- Direct experience with deposit accounts and credit products
- Hands-on experience with consumer complaints and complaint-program management
- Strong regulatory knowledge and ability to interpret applicable regulations
- Excellent communication and presentation skills
- Ability to work independently and take end-to-end ownership of issues
Chime offers a range of benefits, including:
- Competitive salary ($101,000-$140,000 USD)
- Bonus and equity opportunities
- Comprehensive health, financial, and wellbeing benefits
- Generous vacation policy and company-wide paid days off
- 1% of time off to support local community organizations
- Annual wellness stipend
- Paid parental leave
- Access to family planning reimbursement