Description
We are seeking a Payroll / HR Specialist to join our team in Santo Domingo. As a Payroll / HR Specialist, you will be responsible for payroll processing for multiple TPC locations, including Dominican Republic and Costa Rica, and supporting employees in both locations.
Responsibilities:
- Ensure accurate recording and reporting of all employee hours, PTO, leaves, bonuses, deductions, and other payroll-related items to the payroll vendor.
- Be accountable for reconciliation of payroll calculation from service providers to ensure accuracy and submit for final approvals.
- Process additional payrolls outside of normal payroll cycles for retroactive payments, bonuses, missed hours, and other payment types.
- Analyze and audit payroll data and address any issues and make recommendations to improve business efficiency.
- Ensure payroll files are secure and handled confidentially.
- Support the new hire process; ensure the new hire procedure is completed for hires assigned to onboard.
- Support the termination process; ensure the termination procedure is properly completed.
- Run various reports from the Human Resource Information System (HRIS).
- Administer various benefits plans (employee enrollments, changes, and deductions).
- Perform general administrative functions including copying, bulk mailings, check requests, filing documents, and other administrative duties as assigned.
- Answer payroll queries from employees and other stakeholder questions regarding policies and procedures when required.
- Ensuring the HRIS is up-to-date with changes to pay prior to payroll deadlines and submit accurate information to relevant parties.
- Coordinating with the Finance, Accounting, and Payroll departments on social security contribution and income taxes payment related activities and reconcile the database and previous months' payments.
- Keep abreast of developments and trends in international compensation & benefits legislative requirements and best practices.
- Work in partnership with colleagues within the HR team, Finance, Accounting, and Payroll departments to leverage and develop new and existing processes.
- Engage with our payroll service providers to build relationships to ensure that the business achieves best value and choice with its compensation and benefits package.
Requirements:
- Bachelor's Degree required; consideration will be given to candidates with an anticipated graduation date within the next 12 months; Preference in Business Administration, Industrial Psychology, Finance or Accounting.
- Exceptional analytical, administrative, and organizational skills.
- Superior organizational with attention to detail.
- Strong knowledge of MS Office, specifically Excel.
- Knowledge of employment legislations and payroll practices at international scale preferably with Dominican Republic and Costa Rica.
- Positive attitude, resiliency, and the ability to produce high quality and volume at a fast pace.
- Must possess excellent customer service skills and a willingness to be helpful.
- Ability to work effectively across organizational boundaries to achieve goals.
- Strong attention to detail is crucial, and excellent communication skills; both verbal and written communication in English and Spanish.
- Ability to handle sensitive and confidential information with discretion and work ethic.
- Ability to prioritize workload and multitask.
- Maintain flexibility to take on additional responsibilities, as needed.
- Ability to maintain professionalism in all situations.
- Excellent interpersonal skills and an ability connect with employees and management.
- Experience with Workday is a plus.