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From the employer's careers site First seen 26 Oct 2026

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Telstra permanent

Salary

$34.36 per hour

Apply on Telstra

Description

As a Retail Sales Consultant, you're passionate about delivering exceptional customer service and empowering customers to find the right products and services to transform their telecommunications experience.

What You'll Be Doing:

  • Deliver exceptional customer experiences, helping customers find the right products and services to suit their needs.
  • Be the go-to tech expert, staying up-to-date with the latest gadgets and services, and offering informed guidance and solutions.
  • Achieve and excel, using your consultative selling skills to meet and exceed sales targets and KPIs.
  • Collaborate and contribute, working closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

  • Hourly rate: $34.36 per hour
  • 12% superannuation
  • Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners
  • Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave
  • Training and career growth opportunities: access to over 17,000 learning programs with LinkedIn Learning
  • Flexibility: flexible working hours and a supportive approach to parental leave
  • Recognition and rewards: monthly performance rewards and a range of recognition programs
  • Inclusive culture: join a diverse and inclusive team where everyone's unique perspective is valued and respected.

Is it You We're Looking For?:

  • Great communication skills: you're a natural at connecting with people and making their day better.
  • Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer.
  • Sales drive: you're motivated to achieve and exceed sales targets and KPIs.
  • Passion for learning: you're eager to grow and develop your skills in a dynamic environment.
  • Resilience and positivity: you have a can-do attitude, even when things get busy.
  • Customer-facing experience: previous experience is a plus, but not required.

Skills

Required

Nice to have

Apply on Telstra