Description
As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues.
You will create positive experiences through effective communication and adherence to retail standards.
This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.
What we offer:
At Telstra Retail, connection is at the centre of everything we do. Connecting customers to technology, communities to possibilities, and our people to meaningful careers.
- Annual Fixed Remuneration: $71,330.00 per year
- Penalty rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
- 12% superannuation included
What you’ll bring:
- Love connecting with people and creating great experiences.
- Are curious and enjoy finding solutions.
- Feel motivated by goals and enjoy working in a sales environment.
- Are comfortable in a fast-paced, customer-facing environment.
- Bring energy, resilience and a positive approach.
- Enjoy learning and want to keep developing your skills.
Previous customer service or retail experience is great, but it’s not essential. If you bring the right attitude and enthusiasm, we’d love to hear from you.