Description
We are looking for an Engagement Manager based in Seoul for our hybrid working model.
MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales.
Responsibilities
- Understand customers' overall portfolio of applications and datasets, IT and business priorities, and success measures to adapt, develop, and design specific digital transformation approaches involving MongoDB technologies.
- Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work.
- Partner with a best-in-class sales organization and work effectively as part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB.
- Have a solid sense of ownership, driving all deals or technical scopings from inception to closure.
- Manage the Professional Services pipeline for bookings and revenue forecasts for your region.
- Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks.
- Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies, etc.).
- Work with the delivery team to transition any agreed-upon project scope and customer expectations to ensure successful project delivery.
- Proactively seek opportunities to support and mentor other team members and share best practices.
- Have situational awareness and react appropriately in group settings.
Requirements
- A Bachelor's degree in Computer Science, Mathematics, Engineering, or equivalent professional experience.
- A minimum of 5 years of experience in the sale of Professional Services and/or technology solutions at an enterprise software company.
- Experience as an architect, consultant, project manager, or Professional Services manager.
- Experience internally positioning and selling professional services.
- Experience carrying a quota for PS bookings.
- General knowledge of databases (e.g., RDBMS, SQL, NoSQL).
- Experience and knowledge of the software development lifecycle and associated development methodologies (e.g., Agile, Waterfall).
- Knowledge of software architecture, including both cloud and on-premise technologies (e.g., AWS, GCP, Kubernetes, Openshift).
- The ability to collaborate as part of a larger account team to build and execute complex account strategies and sales plays.
- An ability to scope and estimate projects.
- Strong presentation skills: showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings.
- Ability to travel for key engagements and team offsites.
Benefits
MongoDB is committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys.