Description
We are seeking an experienced and motivated Team Leader to join our team at Ebbsfleet House in Ramsgate, Kent. As a Team Leader, you will act as a positive role model, providing effective supervision and guidance to support staff, ensuring high-quality, person-centred care is delivered at all times.
You will play a key role in supervising day-to-day operations, coaching colleagues, leading team meetings, and ensuring the people who use our service are supported to live fulfilling, independent lives.
Key Responsibilities
- Supervise and support the delivery of person-centred support and care
- Provide leadership during shifts, including handovers, role allocation, and effective communication
- Ensure residents have person-centred plans in place and are supported to participate in meaningful activities
- Deliver team supervisions and contribute to professional development
- Administer medication safely and in line with procedures
- Manage service users' finances and contribute to budget management in accordance with policy
- Complete and oversee accurate record-keeping, reporting, and compliance with legislation
- Monitor and support team performance, addressing immediate operational issues as needed
- Maintain up-to-date training and knowledge to ensure safe and effective practice
Skills, Knowledge & Expertise
- Previous experience as a Support Worker or Senior Support Worker/Team Leader is essential
- Strong leadership and communication skills
- Ability to supervise, coach, and motivate others
- Committed to promoting choice, dignity, and independence for those we support
- Knowledge of care standards, policies, and safeguarding practices
- Reliable, flexible, and proactive in problem-solving
- A caring and respectful approach to supporting others
- Ability to work flexibly and think innovatively
- Strong communication and relationship-building skills
- Commitment to upholding professional standards, policies, and procedures
Benefits
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses