Description
As a Project Manager at Capital One, you will lead critical and strategic business projects, working closely with key stakeholders to deliver results that directly impact the company's bottom line.
About the Team: Our team manages the foundational ecosystem of standards, technologies, and rules enabling secure, efficient global commerce across thousands of issuer, acquirer, and processor partners. We drive the operational implementation of major network releases, ensuring meticulous planning, governance adherence, rigorous certification, proactive communication, and comprehensive support for all quarterly network mandates to deliver reliable payment experiences worldwide.
Responsibilities:
- Drive the end-to-end delivery framework for network releases to ensure mandates are well-managed and partners are supported.
- Collaborate with technical teams to define network and gateway release schedules, ensuring broad communication and the successful establishment of internal milestones.
- Collaborate with delivery teams to ensure the timely submission of change requests, ensuring full adherence to governance standards and requirements.
- Oversee the rigorous revision of Operating Rules and technical documentation to ensure clarity and accuracy.
- Provide proactive communication and expert guidance to network participants throughout the release lifecycle to facilitate the successful integration of enhancements.
- Partner with the NetDocs team to facilitate the efficient and timely dissemination of network release documentation and communications to all network participants.
- Lead moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
- Design, develop, and manage project plans in a complex dynamic environment, revising needs to meet changing requirements.
- Ensure projects are being documented appropriately to mitigate risk and to be delivered on time.
- Leverage problem-solving and influencing skills to ensure project plans deliver on intent.
- Partner cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
- Build relationships and collaborate with key stakeholders to ensure delivery of commitments.
- Exhibit outstanding influencing skills to effectively drive project/program efforts.
- Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
- Display a passion for coaching and developing a team of associates through their leadership style.
- Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform, and influence outcomes.
Basic Qualifications:
- Bachelor’s Degree or Military experience
- At least 7 Years Project Management experience
Preferred Qualifications:
- Masters or MBA degree
- At least 8 years of Project Management experience
- PMP, Lean, Agile, or Six Sigma certification
- At least 3 years of People Management experience
- At least 1 year of experience with Adobe Framemaker and Adobe Acrobat Pro
- At least 1 year of experience with Google applications such as Doc, Sheets, Slides, Drawio, etc.
Salary Information:
- Houston, TX: $138,100 - $157,700 for Manager, Project Management
- McLean, VA: $151,900 - $173,400 for Manager, Project Management
- Plano, TX: $138,100 - $157,700 for Manager, Project Management
- Richmond, VA: $138,100 - $157,700 for Manager, Project Management
Benefits: Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.