Description
We are seeking an Apprentice to join our Support team, focusing on tax, accounting, and payroll areas. In this role, you will develop professional knowledge, support clients and users via phone, and gain experience in a collaborative and dynamic environment.
Key Responsibilities:
- Provide support to clients and users through telephone assistance.
- Help clarify doubts related to tax, accounting, and payroll processes.
- Record and track support requests according to area procedures.
- Collaborate with the team to ensure quality and efficiency in service.
- Assist with administrative activities related to the support area.
Required Qualifications:
- Completed high school education or currently enrolled.
- Availability to work in a hybrid model, from 9:30 AM to 3:30 PM (1 day a week in theoretical course, 1 day a week in home office, 3 days a week on-site).
Preferred Qualifications:
- Knowledge of Microsoft Office (Word, Excel, and PowerPoint).
- Basic computer skills.
What We Offer:
- Hybrid work model.
- Flexibility and work-life balance.
- Professional development and growth opportunities.
- Competitive industry benefits, including medical and dental assistance, mental health resources, and performance incentives.
- Globally recognized culture of inclusion and belonging, flexibility, and work-life balance.