Description
As Associate Director, Sales Force Effectiveness, you will drive sales excellence, operational efficiency and data-driven decision-making across the commercial organization. Acting as a strategic partner to Sales Leadership, you will align processes, systems, analytics and resources to strengthen performance and support sustainable growth.
Your Responsibilities
- Take end-to-end accountability for tender management and public or private requests for proposal: assess opportunities, establish governance and timelines, coordinate cross-functional contributions, contribute hands-on to tender content, prepare decision papers and approval recommendations, ensure compliant and timely submission, and maintain rigorous deadline and follow-up control.
- Drive sales force effectiveness through clear KPIs, performance dashboards, robust forecasting, and actionable management insights.
- Own and continuously improve sales standards and processes, reporting quality and operational planning, including maintaining an accurate and up-to-date sales pipeline in Salesforce and supporting contract management activities.
- Support annual sales planning, target setting, territory optimization, market analysis, and commercial transformation initiatives.
- Lead and develop Sales Operations and Business Support professionals while fostering accountability, collaboration, and continuous improvement.
Your Profile
- Degree in Business Administration, Economics, Business Informatics, or a related field.
- Several years of experience in Sales Operations, Sales Excellence, Commercial Effectiveness, Business Development, or tender management.
- A consulting background, ideally gained in a leading management consultancy, would be considered a valuable asset for this role.
- Strong analytical, commercial, and problem-solving capabilities, combined with confident stakeholder management.
- Experience with CRM systems, business intelligence tools, and performance analytics.
- Proven leadership skills, a structured delivery mindset and the ability to manage complex, deadline-driven processes end to end.