Description
Job Overview
As Commercial Account Manager, Canada at Ramp, you'll own a portfolio of Canadian commercial accounts, driving product adoption, spend activation, and long-term account growth. You'll develop deep relationships with decision-makers, identify opportunities to expand Ramp's footprint, and help shape the company's growing presence in Canada.
What You'll Do
- Build and nurture strong relationships with new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
- Develop deep, multi-threaded relationships with decision-makers at your customers
- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your accounts
- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp's product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
What You Need
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customers' needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability and understanding of change within the evolution of a startup
Nice to Haves
- Bachelor's degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
- Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Additional benefits vary by location:
- Canada: Group medical, dental, and vision coverage through Sun Life, Life, AD&D, and disability coverage, Fertility drug coverage (up to $4,000 lifetime), Group Retirement Plan with employer match (RRSP + DPSP), Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay, Employee Assistance Program and virtual care through Lumino Health
Compensation
The listed range reflects total OTE with a 60/40 base-to-commission split. CA$156K – CA$213K