Description
GDIT's Federal Health Division is hiring a Healthcare Partner Relations Liaison to support the Centers for Medicare and Medicaid (CMS). You will manage the relationship between a portfolio of Healthcare Fraud Prevention Partnership (HFPP) members and the Trusted Third Party (TTP).
This is a second shift ending at 8pm Eastern time. You will be part of a 50-person team supporting the TTP, which was established in 2012 to reduce fraud, waste, and abuse in healthcare data.
Roles and Responsibilities
- Establish and maintain regular contact with HFPP Partners
- Ensure Partners are aware of and taking advantage of HFPP membership benefits
- Capture Partner feedback and communicate it to the TTP and HFPP leadership
- Engage Partners in conversations about HFPP analytics
- Assist in day-to-day onboarding activities for Partners
- Support HFPP and non-HFPP events
Requirements
- BA/BS in healthcare, business administration, or a related field, or equivalent work experience
- 2+ years of experience in customer service and/or customer liaison
- 2+ years of experience in healthcare investigation
- Strong oral and written communication skills
- Expert-level knowledge of Microsoft Office suite
- Working knowledge of HIPAA privacy and security rules
Benefits
- Comprehensive benefits and wellness packages
- 401(k) plan with company match
- Competitive pay and paid time off
- Full-flex work week
- Award-winning culture of innovation and a military-friendly workplace