Working as a Guest Advocate at Target means helping guests have an easy, inspiring, and friendly shopping experience.

You will be responsible for creating a welcoming atmosphere, greeting guests, and assisting them in finding what they need.

Responsibilities:

Deliver exceptional guest service by greeting guests, helping them find what they need, and resolving issues
Operate a cash register, handle cash transactions, and support cash office operations as needed
Scan, bag, and handle merchandise efficiently and safely
Work efficiently to minimise guest wait time while maintaining guest service and accuracy
Make guests aware of current and upcoming brand launches, store activities, and events
Know and speak to the benefits of Target Loyalty programs with every guest and assist with application, sign-up, and sign-in as needed
Be familiar with all fulfilment services and know how to direct guests to enrol, activate, and use them
Understand and show guests how to use Wallet and other features and offerings within the Target App
Attempt every return and follow register prompts, partnering with leaders as needed to help solve issues for the guest
Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience
Maintain a clean, clutter-free work area
Stock supplies during store open hours while being available for guests
Demonstrate a culture of ethical conduct, safety, and compliance

Requirements:

Enjoy interacting and helping others
Thrive in a fast-moving, highly active, and physically demanding role
Open to working a flexible work schedule with varying hours, days, or shifts
Communicate effectively, including using positive language and being attentive to guests' needs
Capable of remaining focused and composed in a fast-paced environment and accomplishing multiple tasks within established timeframes
Welcoming and helpful attitude towards guests and other team members
Attention to detail while multi-tasking
Willing to educate guests and engage around products and services
Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed
Work both independently and with a team
Resolve guest questions quickly on the spot

Benefits: Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Guest Advocate

Skills