Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
As a Shift Supervisor at CVS Health, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Responsibilities
Management
- Work effectively with store management and store crews
- Supervise the store’s crew through assigning, directing and following up of all activities
- Effectively communicate information both to and from store management and crews
Customer Service
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture (greet, offer help, and thank)
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
- Maintain customer/patient confidentiality
Merchandise/Presentation
- Price merchandise
- Stock shelves
- Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
- Execute the display and maintenance of off-shelf merchandise
- Reset departments following POGs
Requirements
- Deductive reasoning ability, analytical skills and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail supervisor
Education
- High School diploma or equivalent preferred but not required
Anticipated Weekly Hours 40
Time Type Full time
Pay Range $19.00 - $28.00
Benefits This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.