Description
Visa Commercial Solutions (VCS) is a world-class organisation responsible for growing all flows between businesses and governments, from small businesses to the largest global corporations.
The Core Products and Platforms team within VCS works closely with financial institutions and fintechs to bring payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, public sector entities, and small businesses around the world.
The Sr. Manager, SMB Growth Partnerships & Product Strategy role, plays a central role in developing Visa’s small business benefits proposition.
Responsibilities
- Define and execute the regional partner sourcing strategy for SMB benefits, including identifying, negotiating, and managing strategic benefit providers to that lead to winning value propositions globally and in North America
- Partner with the local markets to identify, package and commercialise the most attractive benefit packages
- Partner with VCS global colleagues to define and prioritise needed benefit enrollment/management features and capabilities
- Ensure each benefit provider is aligned to the overall Visa 2030 product strategy and can communicate the vision with customers, partners, and internally within Visa
- Establish and standardise processes to ensure a simplified sales, implementation and onboarding model to support scale, in collaboration with each regional product/sales lead
- Develop training materials and technical guides for each benefit/region
- Support development of sales and GTM documentation
- Educate and empower regional teams to drive client adoption and market penetration
- Serve as subject matter expert for the portfolio of Visa Global SMB Benefits, both internally and externally with Visa clients
- Develop KPIs and monitor performance for each benefit and regional benefit portfolios
- Demonstrate thought leadership and enable flawless execution
Qualifications
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Deep product management experience within commercial/B2B payments & Small Business software (including agentic capabilities and advanced small business software providers)
- Prior experience with cardholder incentives or card products is a plus
- Experience developing thoughtful narratives to drive the value proposition of each benefit thru to adoption
- Ability to own and manage a dynamic budget across multiple stakeholders in multiple regions
- Proven track record of developing and executing a product vision for successful products based on a deep understanding of customer needs
- Experience negotiating commercial agreements with external partners
- Demonstrated thought leadership and the aptitude to think creatively and identify new opportunities to innovate and differentiate with evidence of tangible business results
- Experience managing and developing strong partnerships across cross-functional teams within matrixed organisations to influence and create roadmaps
- Excellent ability to develop and communicate strategy, and secure internal investment for products
- Natural collaborator, with excellent communication skills and strong executive presence
- Self-motivated and comfortable with ambiguity, possessing the maturity and competence to influence across multiple levels and organisations including internal and external stakeholders