Description
We are seeking a Customer Assistant to join our team on a part-time, permanent basis. As a Customer Assistant, you will play a crucial role in ensuring our store is ready for customers, providing excellent customer service, and supporting your colleagues.
Job Responsibilities:
- Prepare the store for the day ahead by restocking shelves and ensuring the store is clean and presentable
- Collect and move stock safely from the warehouse to the shop floor
- Work across different parts of the store, including chilled and frozen areas
- Use equipment, handsets, and digital systems to complete tasks accurately and safely
- Provide excellent customer service and support colleagues when needed
Requirements:
- Friendly and welcoming with a genuine enthusiasm for delivering excellent customer service
- Ability to work in a physically demanding role and adapt to the disruption that working overnight can have on well-being and sleep
- Committed team player who thrives in a fast-paced environment and is willing to support colleagues and work together
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning, developing, and trying new things to improve our service
- Confident in using new digital tools and technology to do your job brilliantly
What We Offer:
- Competitive hourly rate with a night shift premium of £2.45 per hour worked between midnight and 5 am
- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
- Holiday entitlement based on hours worked
- Enhanced family leave policies, including maternity, paternity, and adoption leave
- Pension and life cover, with matching contributions of 4-7.5% of your pension contributions and up to 6x life cover
- Sainsbury's share schemes, allowing you to buy Sainsbury's shares at discounted prices
- Other retail savings, including discounts on eating out, holidays, and at other retailers
- Physical and mental well-being support, including cycle-to-work schemes, reduced-price gym access, health and dental cash plans, and 24/7 access to our Employee Assistance Programme and online well-being platform
- Financial support, including interest-free season ticket loans, pay advances, affordable loans, and savings directly from your pay
Availability:
- Part-time, permanent role with 27.5 hours per week
- Shifts will be planned within the following times and shared with you three weeks in advance:
- Sunday: 21:00 - 07:00
- Monday: 21:00 - 07:00
- Friday: 21:00 - 07:00
- Saturday: 21:00 - 08:00