Description
We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform.
The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.
Responsibilities
- Design, develop, and maintain forms, flows, catalog items, integrations, etc.
- Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
- Support Agile ceremonies and uphold quality assurance throughout the lifecycle.
- Adhere to and enforce ServiceNow and OneGDIT best practices.
- Support platform upgrades, patching, and deployments.
- Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
- Collaborate with Scrum Masters, Product Owners, and Developers.
Requirements
- 3 years of experience in prompt engineering, Now Assist and agentic AI.
- 7+ years of ServiceNow development experience within ITSM environment.
- Strong understanding of ServiceNow architecture, modules, and platform capabilities.
- ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days.
- Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications.
- Familiarity with Agile/Scrum methodologies.
- Strong analytical, troubleshooting, and debugging skills.
- Excellent communication and documentation skills.
- Must be a U.S. person.
- Location: Must be willing to work in a GDIT office a minimum of 3+ (three) days per week.
Benefits
- Comprehensive benefits and wellness packages.
- 401K with company match.
- Competitive pay and paid time off.
- Full flex work weeks where possible.
- Paid parental, military, bereavement, and jury duty leave.
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.