Description
We are seeking a Senior Technology Analyst to join our team at DWS Group in Taipei. As a Senior Technology Analyst, you will be responsible for managing and performing work across multiple areas of the bank's overall IT Platform/Infrastructure including analysis, development, and administration.
Responsibilities:
- Plan and develop entire engineering solutions to accomplish business goals
- Build reliability and resiliency into solutions with appropriate testing and reviewing throughout the delivery lifecycle
- Ensure maintainability and reusability of engineering solutions
- Ensure solutions are well architected and can be integrated successfully into the end-to-end business process flow
- Review engineering plans and quality to drive re-use and improve engineering capability
- Participate in industry forums to drive adoption of innovative technologies, tools and solutions in the Bank
- Ensure daily availability of the business applications and technology infrastructure platform for DWS Taiwan asset management business by providing user support and maintaining the platform's stability
- Act as a main contact for the external application service providers for troubleshooting, coordination for application upgrades, DR tests and service delivery management
- Analyze business requirements to implement application modifications and coordinate the necessary changes with the vendor
- Deploy the vendor's application changes and releases in the servers internally hosted
- As an IT Application Owner of DWS Taiwan local applications, responsible to ensure the applications are compliance to internal control and governance requirements
- Ensure compliance with local regulatory requirements, including direct interactions and thorough documentation in Mandarin and/or English
Requirements:
- Basic knowledge and experiences on Microsoft SQL, including use of Microsoft SQL Server management studio and T-SQL
- General IT knowledge in Windows desktop, network and database environment with familiarity with information security requirements and IT processes such as SDLC
- 5 years+ experience in global financial institution(s) in business application support, design, development or similar role
- Knowledge on IT governance and control
- Experience in building and maintaining vendor relationships
- Strong analytical skills for problem solving and efficient support
- Customer-focused mindset with good interpersonal communication skills and teamwork
- Independent self-starter who enjoys new challenges and expanding knowledge in both technology and business
- Project management experiences are preferred
- Fluent in both English and Mandarin
- Bachelor's degree in Computer Science or other relevant major
- Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs
Benefits:
- A hybrid working model, allowing for in-office / work from home flexibility, comprehensive leave policy, personal and volunteer days
- Competitive compensation packages including health and wellbeing benefits
- Access to best in class trainings, in role development and career progression opportunities