Description
Spire Southampton Hospital have an exciting opportunity for an experienced Medical Secretary to join our administrative team. This will suit a candidate who is looking for a flexible role for that work/life balance, available 4+ days per week.
As Medical Secretary your main tasks are to provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients.
Duties and responsibilities:
- To provide an efficient secretarial service to all Consultants.
- To type all Consultants’ clinic notes and letters to General Practitioners and external agencies.
- To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
- To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.
- To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.
- To provide copy clinic letters when needed.
- To open Consultants mail and distribute.
- To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
- To assist in the training of new and trainee Medical Secretaries.
- To undergo all mandatory training required i.e. fire, health and safety etc.
- To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.
- To contribute to the development of departmental procedures.
- To familiarise with company policies and procedures.
- To deliver exemplary customer service to all users of the service(consultants, patients and co-workers)
- To assist with any other reasonable duties required as per the Senior Medical Secretary.
Who we're looking for
- Audio typing is essential however experience of working in a healthcare environment is desirable but not essential
- Good standard of education.
- Excellent communication skills.
- Professional telephone manner.
- A good knowledge of medical, anatomical and physiological terminology.
- Knowledge of IT systems.
- RSA level II or equivalent is desirable but not essential
- Good level of availability 4+ days per week
Benefits
- Bank colleagues are paid weekly
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Smartspending discounts (in addition to Blue Light discounts) via ‘Spire for You’
- Wellbeing Centre access via ‘Spire for You'
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
- The MyGymDiscounts benefit is now also available to all Spire Bank workers, as of October 2024.
- MyGymDiscounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget.
Hours: Generally Monday-Friday 9am-5pm