Description
ICON is seeking an experienced Commercial Excellence Training Specialist to design, deliver and continuously evolve ICON's commercial training and capability programs.
The role establishes a consistent, high-performing approach to commercial capability building, equipping Business Development, Operations, Therapeutic Experts and senior stakeholders to perform at their best across client-facing moments that matter.
Key Responsibilities:
- Develop, implement and maintain standardised, end-to-end methodologies for priority commercial capability programmes
- Establish frameworks for strategy, preparation, delivery and post-activity evaluation
- Develop and maintain playbooks, training resources, preparation tools, presentation guidelines and templates
- Partner with commercial and operational leaders to keep methodologies aligned with client expectations, organisational capabilities and evolving business priorities
- Drive adoption of best practice across business units, therapeutic areas and regions
Your Profile:
- Significant experience in Commercial Excellence, Sales Enablement, Learning & Development, Business Development or a related function
- Experience designing and delivering training for cross-functional teams and senior stakeholders
- Experience implementing standardized methodologies, competency frameworks and improvement initiatives
- Strong understanding of the clinical research industry and CRO business development lifecycle
- Demonstrated ability to work across multiple concurrent initiatives and adapt quickly to shifting priorities
- Excellent facilitation, presentation, coaching, communication and stakeholder-influence skills
- Strong project management and analytical skills; experience in a global or matrixed organization
Rewards & Benefits:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways