Crime and Security Manager

The Crime and Security Manager is accountable for shaping and delivering the Argos crime, physical security, and corporate security approach.

The role helps create a safe and secure environment for Argos colleagues and customers, protects business assets and operations, and ensures emerging threats, serious incidents, and security risks are identified and managed effectively.

Key responsibilities:

• Develop and deliver the Argos crime and security strategy and annual plan
• Lead Argos physical and corporate security requirements across stores, corporate locations, and relevant operations
• Own Argos preparedness for and response to serious crime and security incidents
• Use horizon scanning, intelligence, incident data, and risk assessment to identify emerging threats, crime patterns, and vulnerabilities
• Provide senior specialist advice during events such as protest activity, civil disorder, terrorism-related threats, targeted risks, and major operational incidents
• Work closely with Procurement to negotiate and implement contracts for security services
• Lead the performance and continuous improvement of third-party security services supporting Argos
• Partner with Argos Retail, Central Operations, Property, Facilities, Digital, Technology, Logistics, People, Legal, Safety, Finance, and Loss Prevention teams to embed practical crime and security controls into operations, projects, and change
• Provide crime and security leadership for Argos investment, property, proposition, and technology decisions
• Maintain robust Argos crime and security governance, reporting, and audit trails
• Build influential relationships with police, emergency services, the National Business Crime Centre, industry bodies, other retailers, and specialist partners

Requirements:

• Detailed knowledge of crime management, physical security, and corporate security in a complex retail, customer-facing, or multi-site environment
• Strong understanding of criminal and civil law relevant to crime and security
• Detailed knowledge of incident and crisis management, threat assessment, emergency-service protocols, and proportionate response to serious or emerging risks
• Experience of setting strategy and translating it into practical operating plans, standards, governance, and measurable outcomes across a complex organisation
• Strong supplier and commercial management capability
• Ability to use intelligence, data, horizon scanning, and risk assessment to prioritise resources and make clear, evidence-based recommendations
• Strong senior stakeholder management and influencing skills
• Sound judgement, integrity, and discretion when handling sensitive information and making decisions that affect colleague and customer safety, business continuity, and reputation

Benefits:

• Colleague discount of 10% on shopping online and in-store at Sainsbury's, Argos, TU, and Habitat
• Pensions scheme and life cover
• Performance-related bonus of up to 20% of salary
• Annual holiday allowance
• Private healthcare
• Season ticket loans
• Interest-free car loan of up to £10k
• Cycle to work scheme
• Health cash plans
• Salary advance
• Access to a great range of discounts from hundreds of other retailers
• Up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave