Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a Site Specialist (SSUA) at ICON, you will independently manage a range of site support activities, acting as a key operational contact for sites and contribute to efficient study start-up and maintenance.
Responsibilities
You will take responsibility for site management and operations deliverables, applying your skills to ensure quality and efficiency. Key responsibilities include:
- Coordinating site-level document collection, review, and maintenance, ensuring accuracy and compliance for assigned sites or studies.
- Acting as an operational liaison for site staff on documentation, systems, and process-related questions.
- Maintaining up-to-date site status, metrics, and key milestones in clinical trial management tools.
- Supporting planning and logistics for site meetings, investigator meetings, and monitoring visits.
- Identifying opportunities to streamline site workflows and contributing to process improvement initiatives.
- Providing guidance to Site Specialist I or junior colleagues, sharing best practices and supporting their development.
Your Profile
You will bring relevant site management and operations experience, along with the following qualifications and skills. Required qualifications and experience:
- Bachelor's degree in life sciences, healthcare, business, or a related field, or equivalent clinical research experience.
- Relevant experience in site support, clinical administration, or similar roles within CRO, pharma, or healthcare.
- Good understanding of clinical trial processes, GCP, and site documentation requirements.
- Strong organisational and problem-solving skills, with the ability to manage multiple sites and priorities.
- Excellent communication and interpersonal skills, with a proactive, service-focused mindset.
- Comfort working independently while collaborating effectively with cross-functional teams.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways