Description
The Clinical Supply Support Associate (CSSA) – Clinical Supply Operations (CSO) provides support for Clinical Supply Operations (CSO) in receipt, packaging, labeling, warehouse, distribution and logistics operations of clinical supplies.
Responsibilities:
- Support implementation of operational strategies for effective and efficient execution of packaging, labeling and distribution (P/L/D) operations.
- Execute P/L/D operations ensuring quality, regulatory compliance, and customer service.
- Apply project management skills to plan, implement, and assess risks.
- Leverage knowledge of supply chain processes and systems to assist in implementing operational strategies.
- Maintain systems and documentation for P/L/D operations.
- Liaise with internal stakeholders to support and execute P/L/D operations.
- Utilize CSO enterprise systems (e.g., EMD365, CSDS, Clementine, Prisym360).
- Ensure timely completion of system-related tasks.
- Design clinical labels in the label system/software.
- Support CSO operational compliance and inspection readiness.
- Manage receipts and shipment tracking.
- Prepare reports on P/L/D activities and performance.
Requirements:
- BA/BS in supply chain, scientific, computer science or business field with at least 2 years experience in pharmaceutical industry and/or supply chain management.
- Knowledge and experience working in a Good Manufacturing Practices (GMP) / Good Clinical Practices (GCP) environment.
- Adaptable to non-standard work schedule or environment requirements.
- May require periodic attendance at team meetings across time zones and occasional after-hours support.
Skills:
- Proficient in Microsoft Office programs.
- Comfortable preparing and presenting ideas and information.
- Knowledgeable about Clinical Supply Packaging and/or Labelling and/or Distribution.
- Articulate in both verbal and written communication.
- Excellent customer focused communication and listening skills.
- Proven interpersonal, facilitation, customer relations and negotiation skills.
- Demonstrated ability to learn fast and foster a culture of innovation.
- Strong analytical and problem-solving abilities.