Description
We are seeking a Solution Architect to join our Cross Industries Solution Architecture team at LATAM level. As a Solution Architect, you will serve as a trusted advisor to business and technology stakeholders, leading strategic discussions and defining solution visions aligned with business objectives.
Responsibilities:
- Serve as a trusted advisor to business and technology stakeholders
- Lead the end-to-end design of Salesforce solutions
- Translate business requirements into scalable, sustainable, and value-driven solutions
- Facilitate discovery sessions and functional workshops to gather requirements
- Design and document business processes using structured frameworks and methodologies
- Provide hands-on Salesforce configuration and prototyping when required
- Ensure adherence to Salesforce implementation best practices and platform governance
- Lead and collaborate with cross-functional teams
- Partner with project managers to provide technical guidance and identify risks
- Act as the bridge between business stakeholders and development teams
- Mentor and coach Solution Architects, Business Analysts, and consultants
- Lead solution estimations, technical proposals, and pre-sales activities when required
- Lead executive-level conversations, influencing business and technology decisions with C-level stakeholders
Experience & Skills Required:
- 5+ years of relevant experience in enterprise-level projects
- Proven experience as a Solution Architect delivering enterprise-scale Salesforce solutions
- Strong expertise with the Salesforce Platform, including Sales Cloud, Service Cloud, Field Service and other relevant Salesforce Clouds
- Experience designing scalable, secure, and maintainable Salesforce solutions across multiple clouds
- Solid understanding of Salesforce platform capabilities, declarative development, and solution architecture best practices
- Experience working in consulting environments and leading customer-facing engagements
- Strong knowledge of Agile delivery methodologies
- Ability to balance business needs with technical considerations
- Excellent stakeholder management, communication, negotiation, and presentation skills
- Strong analytical thinking with the ability to solve complex business and technical challenges
- Advanced or fluent English (required); Spanish proficiency is preferred