Description
The General Merchandise Team Leader role at Target involves leading a team to deliver exceptional guest experiences, driving sales growth, and maintaining a safe and compliant work environment.
The starting pay range for this position is $20.50 - $22.50 per hour, with a full pay range of $20.50 - $34.85 per hour.
Key Responsibilities:
- Deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensure every team member understands and consistently delivers on Target's guest experience commitments and consistent operations
- Review area guest, financial, and team outcome metrics to identify opportunities and take action to improve
- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educate team members on operational procedures and their impact on inventory management, store profitability, and product availability
- Help assess reporting to identify gaps in GM processes and develop plans to resolve
- Be an expert of operations, accuracy, process, and efficiency
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Establish clear goals and expectations and hold team members accountable
- Help with efficient delivery to guests by leading pick, pack, and ship fulfillment work accurately
- Enable a consistent experience for guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
- Stay informed about relevant trends and products to educate team members
- Evaluate candidates for open positions and develop a guest-centric team
- Identify team members for future leader positions and utilize growth development to build a talent pool
- Support guest services such as back-up cashier and digital fulfillment processes
- Demonstrate inclusivity and a culture of ethical conduct
- Lead and demonstrate a safety culture through modeling and recognizing safe behaviors
Requirements:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude toward guests and team members
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information
- Accurately handle cash register operations as needed
- Climb up and down ladders
- Scan, handle, and move merchandise efficiently and safely
- Flexible work schedule, including nights, weekends, and holidays
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation