Description
We’re Workday, a Fortune 500 company and a leading AI platform for managing people, money, and agents. We're looking for a Sr Reporting Consultant to join our Workday Success Plans team.
The Workday Success Plans team works directly with customers through targeted microconsulting engagements to help solve their business needs using the Workday application. As a Sr Reporting Consultant, you will act as a trusted Workday advisor, assisting customers with how-to questions, troubleshooting, and guiding them through reporting configurations in Workday HCM.
Primary Responsibilities:
- Conduct research to understand customer questions and related Workday concepts
- Deliver small scope consulting in response to customer requests; provide configuration guidance, demonstrations, considerations, tips & tricks
- Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements
- Clearly and effectively communicate responses and value to customers
- Create and deliver customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
- Provide one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
- Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
- Complete and maintain product expertise and Workday Certification(s) along with familiarity with Workday roadmap
- Keep up to date with industry practices and engage with customers on those topics
- Help drive the creation of new programs to drive customer feature adoption
Additional Responsibilities:
- Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
- Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
- Provide one-on-one customer configuration designs
- Deployments including full deployment of Workday features
- Ability to travel up to 10%
Requirements:
- 5+ years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications
- 3+ years of proven ability building, maintaining and configuring Workday HCM Reporting & Analytics
- Broad and deep understanding of all areas of Workday HCM Reporting & Analytics including Report Writer, Prism Analytics, Composite Reporting, Calculated Fields, Dashboards, Discovery Boards, and Worksheets
- Demonstrable understanding of professional services and enablement services as it relates to enterprise software in the Cloud
Nice to Have:
- Experience implementing Workday, SAP, Oracle, PeopleSoft or similar software applications
- Experience working with BI Tools (Tableau, QlikView, Cognos, Business Objects)
- Understanding of data modeling concepts with an ability to manipulate data using software tools and SQL
- Workday Certification in at least one of the following: Workday Financials, Workday Reporting
- Ability to gain a thorough understanding of Workday concepts as new features are released
- Ability to distill complex concepts into understandable presentations for customers
- Strong critical thinking skills
- Bachelor’s degree or relevant work experience required
- Professional services experience is a plus