Description
We're seeking a Senior AI Engineer to join our team in Da Nang, building the brain behind Olivia, our conversational AI assistant. You'll design, build, and operate next-generation LLM- and agent-powered systems that support conversational hiring at scale.
Responsibilities:
- Own AI features supported by dedicated AI infrastructure, taking problems from early ideas through design, implementation, evaluation, rollout, and production monitoring.
- Develop LLM- and agent-based systems, including prompt engineering, context management, and agent workflows.
- Refine the models that power Olivia's multilingual conversations, focusing on better intent and entity recognition.
- Improve AI performance by building tools to measure quality, monitor metrics, run tests, and quickly catch production issues.
- Make model serving faster, cheaper, and more reliable using techniques like caching, batching, and fallback strategies.
- Raise the technical bar by applying AI expertise and engineering experience to deliver high-quality system designs, implementation approaches, and code.
- Guide and support other engineers with thoughtful feedback on code and designs, helping them improve their decision-making.
- Create clear documentation that helps team members understand how systems work, make informed decisions, and work more independently.
- Work with product, data, and platform teams to deliver AI features that provide real value to our customers.
Requirements:
- 5+ years of experience designing and developing LLM AI systems.
- 5+ years of professional programming experience in Python.
- Demonstrated history of building AI products from early prototype through production.
Nice to Have:
- Experience designing LLM-powered applications, agentic workflows, prompt pipelines, and tool/function-calling patterns for reliable product experiences.
- Experience improving AI system quality through evaluation methods, regression testing, guardrails, observability, and production monitoring.
- Ability to design AI services with attention to latency, cost, reliability, scalability, and operational maintainability.
- Technical mentorship and guidance experience.
- Cross-functional collaboration experience.
- Excellent communication skills in English and Vietnamese.