Description
The Customer Experience (CX) team at Cisco is seeking a Senior Data Center Consulting Engineer to provide expert-level technical guidance and delivery for high-profile global customers.
As a Data Center Senior Consulting Engineer, you will:
- Design and implement cutting-edge Cisco technologies for large and complex networks.
- Analyze, monitor, and optimize network performance while automating repeatable tasks.
- Apply innovative technology to solve real-world business problems and deliver scalable services.
- Develop software and tools to automate manual processes and support infrastructure platforms.
- Act as a strategic partner to customers, preventing network incidents and providing expert-level troubleshooting.
- Support global field teams and engineers, providing technical leadership and problem-resolution expertise.
- Conduct internal and external systems/product training and contribute to intellectual property development.
- Provide critical feedback to Engineering and Product organizations to influence future product roadmaps.
- Innovate within the service strategy to create new service capabilities and lead service delivery models.
Minimum qualifications include:
- Bachelor's degree (BS/BE/BTech) or equivalent with 10+ years of experience in field consulting or a similar role.
- Comprehensive knowledge of Data Center technologies (SDN, SAN, Compute) and Cisco Nexus platforms.
- Deep experience with L2/L3 protocols, VXLAN, and Nexus Dashboard.
- Advanced knowledge of ACI fabric lifecycle management and ACI Multi-Pod/Multi-Site architectures.
- Proficiency in NDFC and automation.
- Strong verbal and written English communication skills.
Preferred qualifications include:
- CCIE (Data Center/Routing & Switching) or CCNP certification.
- Experience or knowledge of virtualization, container technologies, AWS, or VMware VCP.
The role requires a swing shift to support customers across the Americas region.