Description
Gong harnesses the power of AI to transform how revenue teams win.
The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.
As a Senior Enterprise Revenue Architect - Industry Expansion, you will join Gong's new Industry Expansion (IX) team, focused specifically on customers in the Financial Services industry.
Your responsibilities will include:
- Revenue Transformation Strategy: Partner with senior GTM leaders in the FinServ space to design and execute strategies that modernize their revenue operations through Gong’s AIOS.
- Workflow Architecture: Map current-state FinServ customer processes to AI-driven workflows that translate to revenue outcomes.
- Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
- Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.
- Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth.
- Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey.
The ideal candidate will have:
- 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders.
- Experience working with FinServ customers, or working in the FinServ industry.
- Track record of owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations.
- Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives.
- Excellent communication, negotiation, and presentation skills.
- Data-driven mindset with a focus on delivering measurable outcomes.
In terms of benefits, Gong offers:
- Medical, dental, and vision plans.
- Wellbeing Fund - flexible wellness stipend.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program.
- Education & learning stipend.
- Flexible vacation time.
- Paid parental leave.
- Company-wide recharge days each quarter.
- Work from home stipend.
The annual salary hiring range for this position is $148,000 - $210,000 OTE USD.