Description
Capital One's Litigation Operations (LitOps) team is seeking a self-driven and innovative colleague to facilitate its litigation intake function. The LitOps team manages the critical operational aspects for a team of more than 100 attorneys and legal professionals who provide legal advice to the businesses and protect Capital One's assets and reputation.
The litigation intake function is a high-volume space that originates litigation matters in a system of record via numerous channels. It requires sound judgement, efficiency, and the ability to partner effectively with attorneys and other legal professionals.
Primary Responsibilities
- Manage numerous channels for the service of process and expediently assess the nature of complaints to route accordingly
- Interact with attorneys and legal professionals to appropriately direct litigation matters
- Optimize workflows and leverage available technology to enhance productivity
- Assist with team administrative functions, reporting, and special projects (as needed)
Basic Qualifications
- High School Diploma, GED or equivalent certification
- At least 1 year of experience in Google Workspace and Excel
Preferred Qualifications
- Bachelor's degree or military experience
- 1+ years of experience in a law firm or legal department
- 1+ years of experience in financial services industry
- Strong written and verbal communication skills
- Excellent organisational skills and time management
Salary Information The minimum and maximum full-time annual salaries for this role are: McLean, VA: $62,500 - $71,300 for Process Coordinator II Richmond, VA: $56,800 - $64,800 for Process Coordinator II
Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.