Description
Mastercard's CIS Testing Team tests products and services with financial institutions, enabling production electronic payments globally.
As a Specialist, Implementation Overview, you will act as a central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.
Key responsibilities:
- Provide testing expertise and support to Mastercard customers for all products and services.
- Act as processing implementation advisor to customers' processing support staff.
- Provide guidance to execute all necessary processing implementation activities.
- Handle multiple key customer processing implementation projects in parallel.
- Define, create, maintain and document standard and non-standard key customer processing implementation processes.
- Provide training to CIS organization, other Mastercard organizations and the customer.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
- Intermediate experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management.
- Intermediate payment transaction processing and industry business principles knowledge.
- Ability to interact with the customer, Sr. and Executive management.
- Good verbal and written communication skills with ability to leverage these skills in a teaching environment.
- Ability to support and drive change in a technical work environment.
- Ability to multi-task covering multiple projects and products.
- Mobile payment background processing/hands-on on any APIs that is used for authentication or authorization, API developer background is a big plus.
- Fluent in English is a must.
- Multilingual is a plus (Russian, French, Spanish).
Corporate Security Responsibility:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.