Description
Mastercard's Small and Medium Enterprise (SME) business is focused on enabling small businesses to start, grow and thrive through innovative payment products, solutions and experiences.
The Director, Global SME Fleet Product Lead will be responsible for establishing and launching Mastercard's global SME fleet program, creating a differentiated proposition that addresses the evolving payment, expense management and mobility needs of small businesses.
Key responsibilities:
- Lead the establishment and launch of Mastercard's global SME Fleet Program, defining the product strategy, program proposition, capabilities, operating model and roadmap for growth
- Define a differentiated SME fleet value proposition, identifying opportunities to strengthen and differentiate Mastercard's fleet offering through new products, capabilities, partnerships and value-add services
- Partner closely with regional teams to understand market needs, build a pipeline of opportunities and translate global strategy into locally relevant solutions
- Serve as the global SME subject matter expert for fleet, representing the SME perspective across broader Mastercard fleet initiatives and ensuring the needs of small businesses are incorporated into product roadmaps and development
Requirements:
- Strong experience in product management, product strategy, payments and commercial cards (preferably small business or mid-market)
- Direct experience in fleet payments, fleet cards or the broader fleet and mobility ecosystem is highly valued and strongly preferred
- Technically and analytically minded, with the ability to size market opportunities, develop robust business cases and use data and insights to inform product decisions and priorities
- Demonstrated experience building or launching new products and propositions, and steering them through end-to-end product development lifecycles, from concept and strategy through launch and ongoing optimization
- Strong ability to translate customer market needs into scalable product strategies and roadmaps
- Experience leading complex, cross-functional initiatives across multiple stakeholders, markets or regions
- Commercially minded, with the ability to identify growth opportunities, build business cases and drive commercial outcomes
- Strong communication and influencing skills, with the ability to engage effectively with senior internal stakeholders, customers and external partners
Benefits:
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement