Description
Salesforce is seeking an Industry Solutions Architect - Solution Engineer to lead the Travel, Transport and Hospitality advisory and solution throughout the pre-sales cycle. The successful candidate will deliver thought leadership to companies to transform their customer's experience, across the value chain.
Responsibilities:
- Manage enterprise organisations in the Travel, Transport and Hospitality Industry to understand their challenges and goals through focused discovery sessions and workshops.
- Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals.
- Build trusted relationships with senior executives and key decision makers across Business and Technology.
- Develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value.
- Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources.
- Fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives.
- Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
- Collaborate and influence Product and Partners to ensure regional priorities are addressed.
- Display initiative, self-motivation and deliver high-quality results along with meeting all expectations for both internal and external customers.
- Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
Skills/Experience Required:
- Degree in Computer Science, Software Engineering or related discipline is required.
- Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage.
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
- Business case/value engineering experience to drive compelling points of view.
- Knowledge of related applications, relational database and web technology.
- Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills.
- Ability to work as part of a team to solve technical problems in a varied environment.
- Translate these needs into a compelling vision and roadmap for our customers.
- Translating/Presenting/Understanding the unique business requirements of customers within multiple industries.
- Deep industry expertise in Travel, Transport and Hospitality Industry.
- Track record of solution engineering, consultancy, delivery or training success for a software solution organisation.