Description
We are seeking a highly motivated and experienced Key Holder to join our team at the Palo Alto Backcountry Retail Store. The successful candidate will manage the store during scheduled shifts, handle cash and credit card transactions, manage inventory, and provide excellent customer service.
Responsibilities:
- Assist the Store Manager in opening and closing the store
- Ensure the store is properly secured and alarm systems are functioning correctly
- Manage cash and credit card transactions, and perform daily cash reconciliations
- Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
- Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges
- Maintain a clean, organized, and attractive store appearance
- Assist in the execution of daily tasks and train new team members
Requirements:
- High school diploma or equivalent
- Minimum of 2 years of experience in retail sales or customer service
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Ability to work in a fast-paced environment and flexibly schedule, including evenings, weekends, and holidays
- Basic computer skills and experience with Point-of-Sale systems is a plus
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 5 hours at a time
- Ability to move about the store, lifting and/or moving merchandise weighing up to 50 lbs., and operating a computer and POS system
The role offers a salary of $21 - $23.50 an hour.