Shift Supervisor

We’re building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

As a Shift Supervisor at CVS Health, you will be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty through excellent customer service.

Responsibilities

• Management:
• Work effectively with store management and store crews
• Supervise the store’s crew by assigning, directing, and following up on activities
• Communicate information effectively to and from store management and crews

• Customer Service:
• Assist customers with their questions, problems, and complaints
• Promote CVS customer service culture
• Handle customer relations issues according to company policy and promote a positive shopping experience
• Maintain customer/patient confidentiality

• Merchandise/Presentation:
• Price merchandise
• Stock shelves
• Execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise
• Reset departments following planograms

Requirements

• Deductive reasoning ability, analytical skills, and computer skills
• Advanced communication and supervision skills
• Ability to work a flexible schedule, including early mornings, overnights, and weekends, and to respond to urgent issues

Preferred Qualifications

• Experience as a retail supervisor

Education

• High school diploma or equivalent preferred but not required

Anticipated Weekly Hours

• 29 hours

Time Type

• Part-time

Pay Range

• $18.35 - $18.35 per hour

Benefits

• Eligible for dental, vision, wellness resources, employee discounts, and other programs depending on hours worked and eligibility