Description
We are seeking a full-time GP Telephonist to join our expanding multi-site GP practice based in Central London. As a Telephonist, you will be responsible for answering telephone calls, taking and relaying messages efficiently, and ensuring the smooth transition of calls and patient needs are met.
Main Duties:
- Answering telephone calls and taking messages
- Aiding Receptionists with administrative tasks such as contacting patients to book appointments and relaying messages
- Delivering excellent patient service
- Working in a team environment
Requirements:
- Professional telephone voice
- Charismatic personality and excellent patient communication skills
- Confident and polite telephone manner with excellent command of English
- Good interpersonal skills
- Ability to work in a team environment
Desirable Criteria:
- Previous experience in a GP Practice
- Experience of using EMIS Web
What We Offer:
- Competitive salary of £12.50 per hour
- Permanent full-time position
- Rota: 07:30am-4pm & 10am-6:30pm
- Opportunity to work in a friendly close-knit business with excellent culture