Description
We are a friendly and busy NHS GP Practice in Beckenham, looking for a Part-time Receptionist/Admin to work with us at the practice.
The successful candidate will have a range of patient-facing and administrative tasks, such as scanning, and will require excellent organisational skills and time management.
Main duties of the job:
- Answering telephone calls and dealing with face-to-face enquiries
- Scheduling appointments for patients
- Checking patients in
- Dealing with all requests in an efficient and courteous manner
- Screening enquiries for the doctors and medical staff
- Scanning documents into patients' records
- Explaining the practice procedures to new patients
- Accurately collecting information and personal details about patients, maintaining patients' confidentiality
- Updating clinical system with appointments and personal details
- Receiving urine and blood samples and sending them off to hospital laboratories
- Arranging prescriptions for patients
- Maintaining a clean reception and waiting area to show a professional image
- Opening post and forwarding it onto the relevant parties
- Opening and locking up the surgery
- Covering colleagues during times of annual leave
About us: St James Practice is looking for an experienced and well-rounded Care Navigator to join our friendly and innovative GP Practice. We offer NHS Pension and standard annual leave.
This role is for 20hrs per week for 4 shifts on Tuesdays, Wednesdays, Thursdays and Fridays. There are opportunities for growth and progression.
Candidate must be available to cover annual leaves and absences.
Salary: £12.75 an hour