Description
At Braze, we're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
The Senior Lead Field Architect works as an overlay to our Braze account teams. You join a deal as an added technical leader, present in the room and speaking with authority on all things enterprise architecture and integration.
Responsibilities
- Enterprise Architecture and Design: Lead high-level "Future State" architecture workshops, mapping how Braze interacts with the broader enterprise stack (e.g., Snowflake, Databricks, S3 and other blob storage, Salesforce, Adobe)
- Technical Stakeholder Management: Navigate complex technical committees and address concerns from Architecture, Engineering, Information Security, Data Governance, and Systems Integration teams
- Gap Analysis: Identify potential technical blockers early in the sales cycle and design creative, scalable workarounds that do not compromise platform stability
- Technical Validation: Design and lead proof-of-value engagements that give prospects the evidence they need to make a confident technical selection
- Enterprise Readiness: Set realistic expectations, anticipating delivery constraints and surfacing risks before close, so what we propose is what customers successfully run in production
- Standardization & Governance: Develop best-practice blueprints for common enterprise scenarios (e.g., multi-instance global deployments) to be reused across the Solutions organization
- Evangelism: When opportunities arise, speak about building with Braze and strong integration architecture approaches (or other technical topics) at conferences and industry events.
Requirements
- Marketing Technology Background: Experience with email, mobile, database, and lifecycle or loyalty marketing, and fluency in the realities that come with them.
- Advanced System Design: Expertise in designing composable solutions and understanding the trade-offs between various integration methods (batch ingestion vs. real-time streaming vs. federated audience management)
- Data Strategy & Usage Patterns: Deep knowledge of how data is ingested, accessed, cleansed, and moved across an enterprise, including a strong grasp of data pipeline technologies (home-grown vs. dbt vs. warehouse-native tools like Snowflake Streams and Tasks)
- Change Management Consulting: The ability to advise prospects on the organizational changes required to support a modern engagement platform (e.g., Center of Excellence setup)
- Market & Ecosystem Acumen: Deep familiarity with the architecture and design patterns of the primary platforms in the market, from the legacy Marketing Clouds to modern composable stacks, and the ability to translate their structural trade-offs into a clear, credible case for Braze
- Experience: 7+ years in customer-facing technical roles (Solutions Architecture, Solutions Consulting, Sales Engineering, Enterprise Architecture, technical consulting) at B2B SaaS or data platform companies. Pre-sales experience is a strong preference, as is hands-on familiarity with the technologies our prospects run: martech platforms (e.g., Iterable, Salesforce Marketing Cloud, Adobe), CDPs (e.g., Segment, mParticle), and the modern data stack (e.g., Snowflake, Databricks, Amazon Redshift, etc)
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®