Description
Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world,shifting it from a traditional gift to a personal choice rooted in self-expression.
As an Assistant Store Manager at Mejuri, you’ll be a key player in delivering an exceptional retail experience and supporting the store leadership team with its day-to-day operations.
Customer
- Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
- Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
- Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
Operations
- Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
- Manage the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
- Maintain organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
Merchandising
- Ensure Mejuri brand standards of visual presentation, cleanliness and functionality are upheld.
- Monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through.
- Execute and/or participate in the implementation and maintenance of all retail campaign signage and windows in your location.
People
- Validate and participate in the successful integration of new talent to our store teams.
- Validate that team members are completing required instructor-led, on the job and self-study training.
- Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management.
What you'll bring to the team
- Awareness of local market and requirements relevant to new store openings.
- Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses in partnership with a Store Manager.
- Strong leadership skills with experience supporting, coaching, and motivating a team.
- Solid understanding of what great customer experience looks like and how to bring it to life on the floor.
- Excellent communication skills.
Benefits at Mejuri
- Comprehensive medical, dental, and mental health coverage.
- Paid time off – inclusive of vacation and sick days.
- 4 months of 80% parental leave salary top-up and personalized return to work plans.
- Monthly retail bonus program.
- Equity program – own a piece of the company and share in our growth.
- Generous product discount!