Description
The Inbound Food & Beverage Team Leader role at Target involves leading a team to efficiently unload trailers, sort merchandise, and stock food to the sales floor. You will be responsible for ensuring that the Food & Beverage area is fresh, full, and safe, and that team members understand and deliver on Target's guest experience commitments.
Responsibilities:
- Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensure every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviours and execution
- Develop a collaborative partnership with peer Food & Beverage Team Leaders for alignment on expectations, priorities, goals, and leading a great Food & Beverage Team
- Understand sales goals and plans and execute daily/weekly workload to deliver on department and store sales goals and guest engagement
- Lead an efficient Food & Beverage team that strives to deliver the Food & Beverage Standards
- Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis to prioritise business needs and identify workload tasks for the team
- Assign daily prioritised tasks to team members based on planned workload and guest traffic patterns
- Maintain a fresh, full, and food-safe area during all operating hours
- Lead your team to efficiently unload trailers, sort merchandise, and stock food to the sales floor
- Work with receiving team to ensure all deliveries are checked in accurately
- Develop and maintain partnerships with vendors to ensure clear expectations are established and brand standards are being met
- Be knowledgeable on food trends and trending or seasonal products to help educate the team
- Participate in team hiring and onboarding processes
- Demonstrate inclusivity by valuing diverse voices and approaches
- With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations
- Validate and follow-up on team members' progress against their assigned prioritised workload tasks
- Lead and demonstrate a culture of executing all best practices learning
- Become a subject matter expert in federal, state, and local adult beverage laws as they apply to your business
- Occasionally assume store-level leadership on duty (LOD) responsibilities
- Always demonstrate a culture of ethical conduct, safety, and compliance
- Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU)
- Lead and demonstrate a safety culture through modelling and recognising safe behaviours
- Model the execution of physical security processes to enhance the in-store security culture
- Support merchandise protection strategies across the total store
- Address all store emergency and compliance requirements
- All other duties based on business needs
Requirements:
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail and/or food experience preferred, but not required
- Strong interest and knowledge of the food & beverage business
- Lead and hold others accountable
- Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritise tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation