Description
TaskUs is seeking a Learning Experience Consultant/Designer to join their team. As a Learning Experience Consultant, you will act as an architect for TaskUs clients, helping to build a roadmap, plan, and ultimately execute strategies. Your role will involve mapping requirements, planning solutions, and successfully executing projects. You will partner with subject-matter experts to conduct front-end analysis, design and develop training content, and create assessments.
Responsibilities:
- Meet with Subject-Matter Experts to conduct Front End Analysis/Task Analyses and document content-specific knowledge to support training development
- Determine the level of effort required for all aspects of development
- Design and develop all training content (instructor slides, handbooks, scripts, storyboards, web-based training decks, interactivity modules, quizzes, activities, etc.)
- Create assessments per the defined assessment strategy
- Supports facilitation of answer validation sessions for fully defensible and aligned assessments as directed by the Training Program Manager
- Review training content created by other team members
- Assist with onboarding and upskilling new Learning Experience Consultants
- Develop SMART Learning Objectives
- Peer to Peer mentorship and upskilling
Requirements:
- BA/BS degree in Learning Development, Instructional Design, Education, or equivalent practical experience
- At least 5 years of Instructional Design/Curriculum development experience
- At least 3 years of experience reviewing the work of others for quality and consistency
- At least 2 years of proven excellence in developing fully ADA-compliant training deliverables
- At least 2 years of experience using e-learning tools (i.e., Articulate, Captivate) to create training content
- Experience working with fast-paced cutting-edge technologies
- Strong organizational skills
- Experience with documentation, technical writing, and narrative scripting
- Tolerance and enthusiasm for working with ambiguity and change
- Experience with e-learning authoring software; i.e., Articulate Storyline, Evolve for course development
- Experience in corporate education
Nice to haves:
- Experience identifying training needs, defining, and building scalable training solutions to address the needs of a diverse international audience
- Experience migrating training courses into Cornerstone or other LMS
- Solid experience planning for and managing several large-scale, complex training projects and coordinating cross-functional stakeholders to deliver quality training materials within deadlines; excellent relationship-building, collaboration, consultation, and influencing skills
- A team player with a positive attitude; excellent written and oral business communication and people skills
- Video editing such as Premiere, Finalcut, Camtasia, etc.
- Learning Management System - Cornerstone LMS
- SQL queries and visualization of key performance metrics
- Google Docs, Spreadsheets, Slides, Buganizer, Guts in assessments, support, and QA