Description
As a Sr. Instructional Designer at TaskUs, you will act as an architect for clients, helping to build a roadmap, plan, and execute strategies. Your role involves mapping requirements, planning solutions, and delivering projects. You will partner with subject-matter experts to conduct front-end analysis, design and develop training content, create assessments, and review training content created by other team members.
Responsibilities:
- Meet with Subject-Matter Experts to conduct Front End Analysis/Task Analyses and document content-specific knowledge to support training development
- Determine the level of effort required for all aspects of development
- Design and develop all training content
- Create assessments per the defined assessment strategy
- Supports facilitation of answer validation sessions for fully defensible and aligned assessments
- Review training content created by other team members
- Assist with onboarding and upskilling new Learning Experience Consultants
Minimum qualifications:
- BA/BS degree in Learning Development, Instructional Design, Education, or equivalent practical experience
- At least 5 years of Instructional Design/Curriculum development experience
- At least 2 years of experience reviewing the work of others for quality and consistency
- Experience working with fast-paced cutting-edge technologies
- Strong organizational skills
- Experience with documentation, technical writing, and narrative scripting
- Tolerance and enthusiasm for working with ambiguity and change
- Experience with e-learning authoring software
- Proven excellence in developing fully ADA-compliant training deliverables
- Experience in corporate education
Preferred qualifications:
- Experience identifying training needs, defining, and building scalable training solutions
- Experience using e-learning tools to create training content
- Experience migrating training courses into Intellum or other LMS
- Solid experience planning for and managing several large-scale, complex training projects
- Excellent relationship building, collaboration, consultation, and influencing skills
- Video editing experience
- Learning Management System - Intellum Exceed LMS
- SQL queries and visualization of key performance metrics
- Google Docs, Spreadsheets, Slides, Buganizer, Guts in assessments, support, and QA
We offer competitive industry salaries and comprehensive benefits packages, prioritizing our employees' well-being. Our commitment to a People First culture is reflected in various departments, including Total Rewards, Wellness, HR, and Diversity.