Description
The Copywriter and Brand Project Manager role combines creative writing responsibilities with full-cycle project management. As a Copywriter, you will create original copy for clients, ensuring clarity, accuracy, and alignment with brand voice. In the Project Coordinator capacity, you will manage projects from start to finish and act as the single point of contact accountable for their successful completion.
Responsibilities:
- Copywrite and edit product descriptions in the target language, matching clients' brand identity and specific information
- Become familiar with project contents and briefings prior to starting work, liaising with Account Executives/Client Services as needed
- Coordinate with Account Executives/Client Services and clients to educate and advise on project goals
- Write and review creative material, verify text against reference material, and implement reviewers' comments
- Proactively communicate with client Product Owners, participate in internal meetings and client calls
- Review and structure past project information for future use during downtime periods
- Keep up-to-date with technical and linguistic developments, and assist other language groups and departments with functional tasks
- Assist with training new Copywriters
- Use reference materials and glossaries to maximize consistency and quality
- Launch submissions, source external vendors, and negotiate rates and deadlines
- Communicate issues and problems to Account Executives/Client Services, and troubleshoot as needed
- Perform Final Eye quality checks, issue quality scores, and return completed projects within agreed deadlines
- Bill projects accurately and completely within 24 hours of project completion
- Establish and maintain working relationships with contract linguists, providing constructive feedback and imposing sanctions as needed
- Investigate client complaints, file compliance reports, and implement systemic changes
- Work to understand individual clients and their industry, including current events and business trends
- Make recommendations to the Department Manager on process improvements
- Travel to client meetings at least 4 times a year (expensed by the company)
Requirements:
- Native level of French
- Excellent written and verbal English communication skills
- University degree or equivalent
- Organized with strong time management skills and ability to multitask
- Exceptional attention to detail and problem-solving skills
- Ability to maintain professionalism and focus under pressure
- Experience working in a corporate environment within language and digital services/solutions
- Excellent creative writing skills
- Team player comfortable working in cross-functional, multicultural teams and international clients
Desired skills and experience:
- Copywriting experience
- SEO knowledge
- Experience and/or knowledge of the Retail industry
- Familiarity with MS Office and Adobe software products
- Fluency in additional foreign languages