Description
We are looking for a strategic, analytical, high-energy, and experienced Head of SMB Acquisition Sales to lead and scale a high-velocity, playbook-driven sales engine across a broad and growing base of small and medium-sized businesses, while forging and expanding relationships with fast-growing and established Franchise partners.
The successful candidate will be responsible for orchestrating multiple sales motions into a cohesive system, generating pipeline, converting opportunities, onboarding merchants efficiently, and winning business at scale.
Key responsibilities include:
- Overseeing the A/NZ SMB & Franchise Sales Team
- Building and continuously refining playbooks, processes, and tooling
- Crafting a segment-wide strategy and holding the team accountable to delivering on OKRs and revenue targets
- Building an A-Team and developing leaders and individual contributors
- Developing meaningful cross-functional partnerships
- Owning sales process and methodology
- Crafting deal strategy and negotiating with prospective merchants
- Driving forecasting rigor and pipeline hygiene
- Defining ideal customer profile and value proposition
- Driving portfolio and segment strategy
- Representing Afterpay as a thought leader in payments and Buy Now Pay Later
The ideal candidate has 12+ years of experience in high-growth environments leading SMB Sales, Franchise Sales, BDR, Mid-Market Sales, or Account Management organizations, preferably in a fast-moving technology, payments, or financial services company.