Description
The Account Technical Lead (ATL), Regional Accounts is the primary technical authority across regional accounts, flexing between Autodesk-led and partner-led engagements.
Responsibilities:
- Lead direct discovery for complex opportunities and review and validate partner-led discovery to ensure technical accuracy.
- Design hybrid architectural solutions incorporating partner services, Autodesk workflows, and regional capability considerations.
- Develop strong, ongoing relationships with key customers and partner technical stakeholders.
- Create and maintain regional-level technical roadmaps, documenting customer goals and required partner engagement.
- Drive both Autodesk-led and partner-led expansion motions, ensuring mutual value.
- Lead resolution of customer issues across direct-delivered and partner-delivered workstreams.
- Collaborate with AEs and Partner Managers to define long-term strategy and technical milestones.
- Lead joint Autodesk and partner technical orchestration for demos, benchmarks, and workshops.
- Provide synthesized results to stakeholders highlighting implications for both direct-led and partner-led follow-up actions.
Skills & Competencies:
- Industry Expertise / Business Acumen: Make informed recommendations balancing customer needs, Autodesk capability, and partner strengths.
- Technical Proficiency: Apply Autodesk workflows to regional use cases and guide partners on proper implementation.
- Thought Leadership: Present at customer and partner events, influencing regional technical strategy.
- Storytelling & Persuasion: Deliver compelling narratives tailored for customer and partner audiences.
- Partner Ecosystem Fluency: Recommend when, how, and which partner should engage based on account dynamics.
Account Team Unit (ATU) Collaboration:
- Lead the orchestration of technical specialists with deep technical and domain expertise to deliver product demos, benchmarks, product performance evaluations, and ROI modeling.
- Collaborate with Customer Success to scope pre-sales technical solutions plans in enterprise accounts, contributing as needed.
- Take a proactive role in collaborating with the Customer Success team to resolve customer technical issues if escalated.
- Actively partner with the Customer Success team on the development of customer success plans in assigned accounts.
- Provide detailed interpretations of results from demos, benchmarks, evaluations, etc., to the Account Executives and the extended sales team.
- Guide AEs, Customer Success, Partner Managers, and partners in shared execution models.
Minimum Qualifications:
- Preferred bachelor's or master's in architecture, engineering, or construction or equivalent experience.
- 7+ years' industry experience.
- Solid understanding of the AEC industry.
- Technical knowledge using Autodesk software / solutions.
- English language required.
- Excellent communication and presentation skills.
- Ability to manage influence through persuasion, negotiation, and consensus building.
- Strong teamwork / relationship management skills.
- Works independently and manages time effectively to balance multiple priorities.
- Ability to travel up to 50-70%.
- Ability to attend Autodesk-sponsored events such as sales kickoffs, training, or Autodesk University.
Benefits:
- From health and financial benefits to time away and everyday wellness, Autodesk gives Autodeskers the best, so they can do their best work.