Description
We are seeking an experienced and commercially-minded Warehouse & Logistics Manager to lead the operations of our Shenzhen Hub, a strategic regional distribution center supporting multiple markets across Asia Pacific and beyond.
This role is responsible for the end-to-end management of warehouse operations, inventory, logistics, third-party logistics (3PL) partners, and continuous improvement initiatives. The successful candidate will play a critical role in delivering service excellence, optimizing inventory and logistics costs, improving working capital, and driving operational transformation.
Responsibilities:
- Warehouse & Logistics Operations:
- Lead all warehouse, inventory, and logistics activities to ensure safe, efficient, and compliant operations.
- Deliver high service levels through effective management of inbound, storage, rework, and outbound processes.
- Optimize warehouse capacity, resource utilization, and operational performance.
- Inventory & Supply Chain Performance:
- Ensure high standards of inventory accuracy and stock control.
- Drive initiatives to improve inventory productivity, reduce excess and obsolete inventory, and optimize working capital.
- Support demand and capacity planning to ensure operational readiness and supply continuity.
- Logistics & Transportation Management:
- Oversee transportation and distribution activities to achieve service, cost, and efficiency targets.
- Identify and implement logistics optimization opportunities across the network.
- Manage operational risks and ensure effective contingency planning.
- Continuous Improvement & Value Creation:
- Lead productivity, cost reduction, and operational excellence initiatives.
- Drive process simplification, standardization, and efficiency improvements.
- Deliver measurable benefits through inventory optimization, logistics improvements, and operational transformation projects.
- Third-Party Logistics (3PL) Management:
- Build strong partnerships with logistics service providers.
- Monitor and improve service, cost, productivity, and compliance performance.
- Establish robust governance and performance management processes.
- Digitalization & Transformation:
- Champion the adoption of technology, automation, and data-driven decision-making.
- Support warehouse systems enhancements and digital transformation initiatives.
- Leverage operational data and analytics to improve performance and visibility.
- People & Leadership:
- Lead, develop, and inspire a high-performing operations team.
- Foster a culture of accountability, collaboration, safety, and continuous improvement.
- Develop talent and build sustainable organizational capability.
Requirements:
- Proven experience in warehousing, logistics, supply chain, or operations management.
- Proven experience managing large-scale warehouse and logistics operations.
- Strong track record in third-party logistics (3PL) management.
- Experience delivering operational excellence, productivity improvements, and cost-saving initiatives.
- Strong leadership and stakeholder management skills.
- Commercial mindset with the ability to balance service, cost, and inventory objectives.
- Excellent analytical and problem-solving capabilities.
- Experience with ERP and Warehouse Management Systems (SAP/WMS preferred).
- Fluent in English and Mandarin.
- SAP system knowledge is mandatory.
- Lean production background and integrated working system experience.
- Root Cause Problem-Solving.
- Continuous improvement background and skill set.
- Experience in contract development, defining SLAs, processes, tools and KPIs.