Description
We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that.
We're seeking an exceptional Customer Integration Engineer to join our Germany-based team within the Application Engineering org, focused on localising and advancing Wayve's autonomous driving technology for the German market. This is a unique opportunity to play a hands-on role in shaping our AV capabilities in Germany from the ground up.
In this role, you will play a critical part in supporting our customers throughout the entire development lifecycle, from the initial integration phase to the final validation of our technology. You will ensure that customers receive responsive, high-quality technical support and work closely with both our clients and internal engineering teams to ensure seamless integration of our technology into their vehicles.
Located near our customers, you will be in a prime position to perform rapid diagnostics, identify issues in real time, and collaborate directly with customer engineering teams. This proximity allows you to maintain a holistic understanding of the system and effectively distinguish between vehicle-related issues and those specific to the Wayve AI Driver.
Responsibilities:
- Provide hands-on technical support to customers throughout the development and validation process
- Serve as the bridge between customer vehicle integration teams and Wayve's internal engineering teams
- Troubleshoot and resolve technical issues related to our technology independently
- Escalate complex or critical issues to the appropriate internal stakeholders
- Develop deep understanding of customer systems and APIs (e.g. drive-by-wire) to effectively guide internal teams
- Maintain a system-level perspective to identify root causes, whether vehicle-based or software-related
Requirements:
- Strong problem-solving skills and analytical thinking
- Proven ability to lead investigations into platform or vehicle issues in collaboration with internal and customer teams
- Extensive hands-on experience with development vehicles
- Proficiency with diagnostic and calibration tools (e.g. CANape or similar)
- Familiarity with terminal usage and a willingness to develop basic programming skills
- Solid understanding of vehicle communication protocols (e.g. CAN, Ethernet) and automotive system architectures
- Practical experience working in an automotive environment, ideally with a track record of bringing products to production
- Excellent communication and interpersonal skills for effective collaboration with both customers and internal teams
- Willingness to travel as required
Benefits:
- Salaries benchmarked against the market annually
- Meaningful equity, sharing in the ownership and long term success of Wayve
- Relocation support and visa sponsorship where applicable
- Hybrid working, core hours and the chance to work hands on in vehicle workshops and labs
- Learning and development budgets with support for training, conferences and growth
- Comprehensive benefits including health insurance, dental, enhanced maternity and paternity leave, retirement or pension where applicable, access to therapists, wellbeing partnerships, team socials and more