Description
We are seeking a Senior Bid Manager to join our Bid Management team within Barclaycard Payments. As a Senior Bid Manager, you will play a key role in winning complex, high-value payments opportunities by leading RFx projects from initial capture through to final submission and presentation.
You will take ownership of bids end-to-end, identifying customer challenges, developing strong value propositions and win themes, and translating these into persuasive bid strategies and responses. You will work closely with colleagues across Commercial, Product, Marketing, Design, Technology, Legal, Compliance and Information Security, providing clear direction and ensuring each submission is accurate, differentiated and tailored to the needs of the merchant.
Alongside leading on individual bids, you will help to promote bid management team's ways of working across the wider organisation. You will champion best practice and AI adoption, continuously improve bid processes and collateral, and contribute to the development of the function overall.
Responsibilities:
- Provision of support to sales teams including administrative support through the maintenance and preparation of sales reports and customer databases, the creation of marketing collateral, and relationship management initiatives with key clients.
- Preparation of sales proposals, presentations, and contracts for potential clients.
- Management of customer information and enquiry/issue resolutions, including the tracking of customer interactions, and accurate maintenance of customer records.
- Coordination with various internal departments, such as operations, legal, and compliance, to ensure smooth execution of sales processes and timely delivery of products or services to customers.
- Market research for identification of potential leads, target markets, and competitive intelligence to support sales strategies and initiatives.
Requirements:
- Deep knowledge of the payments industry, ideally gained within acquiring, payment gateway or a broader Payment Service Provider (PSP) environment.
- Demonstrable experience in bid management, RFx delivery or a closely related commercial discipline, such as pre-sales, product marketing, business development or account management.
- Proven ability to manage complex projects and senior stakeholders across multiple business and functional teams.
- Excellent written communication, attention to detail and the ability to turn complex information into clear, persuasive and commercially compelling proposals.