Description
At Herbert Parkinson, a proud and historic part of the John Lewis Partnership, we are embarking on an exciting transformation journey to secure our long-term success. By investing in state-of-the-art manufacturing capabilities, streamlining our operations, and creating broader, more fulfilling roles for our Partners, we are building a more sustainable and agile future.
Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive. As Sales Manager, you will be the driving force behind our commercial success. In this high-impact role, you will translate ambitious business targets into execution-focused sales plans, directly driving market growth, deepening customer retention, and elevating our brand reputation.
Responsibilities:
- Use high-impact sales strategies to deliver bold, ambitious sales targets while maximising gross margin and overall account profitability
- Identify and target high-value prospective clients aligned with the ideal customer profile (ICP), driving end-to-end sales execution, optimising pipeline conversion rates
- Present the Herbert Parkinson / John Lewis business at relevant trade shows and industry events to drive a healthy pipeline of business leads and customer interactions
- Retain key customers and maximise lifetime account value by leveraging the full product portfolio to uncover high-margin upsell and cross-sell opportunities
- Monitor customer account performance, ensuring annualised contract value (ACV) has been realised, taking action to review pricing and mitigate any risks to business performance
- Provide technical expertise to assist customers in the optimal product selection from the portfolio
- Provide market intelligence and customer insight to the Product Manager to directly support ongoing product portfolio enhancement and expansion
Essential skills/experience:
- Proven track record in driving profitable sales growth
- Demonstrable experience of managing key accounts and building long-term client relationships
- Comprehensive knowledge of the textile industry
- Technically adept with a proven ability to evaluate customer requirements vs product proposition
- Exemplary communication and relationship-building skills, adept at expanding professional networks
- Strong negotiation and stakeholder management skills
- Full UK driving licence
Benefits:
- Expected salary: £53,100-£65,000 (dependent on experience)
- Night Premium at a rate of £5.25 per hour for any time worked between 22:00-06:00
About the Partnership:
We're the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world.