Description
You will join the Martin Audio Product Support Group (PSG) and work directly alongside product support engineers.
The role involves hands-on technical support work including system design, product demonstrations, and customer-facing applications advice.
You will receive training in core processes and methods and support technical and customer-facing tasks across the Product Support Group.
Responsibilities:
- Design operationally optimum systems using proprietary in-house simulation software
- Present system designs to sales and/or customers
- Provide information for inclusion in tender documents
- Offer applications advice and first-line support
- Conduct product demonstrations
- Liaise with Sales and Engineering over new product designs
- Identify and report sales opportunities
- Support visitors during exhibitions and other marketing events
- Report on product performance strengths and weaknesses
As you progress:
- On-site support of Martin Audio concert PA systems
- On-site commissioning of projects
- Liaise with and advise audio consultants
- Organise and present training internally and externally
Requirements:
- Degree in Acoustics, Audio Engineering, Audio Technology, or a closely related subject
- Good knowledge of sound system acoustics and problem-solving skills
- Experience with modern DSP and amplifier platforms, and familiarity with measurement systems such as EASE, SMAART, or Systune, will be an advantage